About Us
Independent transformation, led by the person who built it.
Hypernova Transform is a commercial transformation consultancy - built so that the person who designed the methodology is the same person who runs your diagnostic and stays accountable for the roadmap afterwards. No handoff to a junior team, no dilution between the pitch and the delivery.
Why it's built this way
One person, deliberately.
For a ten-day engagement built on evidence rather than templates, continuity matters more than headcount.
You won't be scoped by one consultant and delivered by another. There's no junior analyst quietly doing the work behind a partner's name, and no findings that get diluted as they pass through a chain of people who weren't in the room with your team.
The trade-off is honest: I don't have the bench strength of a large agency, and I won't pretend to. What you get instead is direct access - to the thinking, the questions, and the person who'll still be answering for the roadmap three months after the report is delivered.
Where it comes from
Twenty years of seeing the gap before it had a name.
I founded Hypernova Transform after two decades building operating models, governance frameworks and digital experience capability inside organisations including Bridgestone and SHV Energy (parent of Calor Gas).
Across that time a pattern kept repeating: spotting a shift before it became conventional wisdom, then building a practical framework so a team could act on it rather than just talk about it. An engaged-user metric, defined years before Google introduced something similar. AI-driven search behaviour, written about in January 2024, well ahead of mainstream conversation. Selection as one of roughly 100 people globally from within Bridgestone's workforce for Microsoft's Copilot Early Adopter programme, supporting local adoption strategy and responsible AI governance.
What ties it together isn't a single specialism. It's the ability to move credibly between boardroom and technical team, between commercial data and customer experience, between what leadership believes is happening on a website and what's actually happening. Most consultancies own one or two of those domains. Hypernova Transform exists to work across all of them at once - because in practice, the real value usually lives in the gaps between them.
What I believe
Evidence proportionate to the claim, always.
The standard every diagnostic, every roadmap and every figure I publish is held to.
Why Hypernova Transform exists
The gap between commercial reality and leadership's picture of it.
I kept seeing the same pattern in growth-funded businesses: a website carrying real commercial weight, and a leadership team whose picture of it is a year or two out of date.
Web Experience Transformation is the diagnostic I wished existed while doing this work inside larger organisations - evidence-led, scored across five dimensions, and handed over with your team trained to run it, rather than leaving you dependent on me coming back.
Evidence over opinion
Every finding is cross-validated against your own data before it reaches a roadmap - not asserted, and not dressed up as bigger than it is.
Handover, not dependency
The goal of every engagement is a team that can run what I've built without me - not a retainer that outlives its usefulness.
Independence
I'm not tied to an agency, a platform, or a media budget. The recommendation is whatever the evidence actually supports.
Track record
Twenty years, condensed.
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Hypernova Transform
Founded an independent commercial transformation consultancy, built on the same evidence-led methodology used throughout this page.
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Bridgestone UK&I
Selected for Microsoft's Copilot Early Adopter programme, supporting adoption strategy and responsible AI governance.
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SHV Energy / Calor Gas
Built a global digital operating model across 17 markets.
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AGA Rangemaster
Built an early single customer view and marketing automation from scratch.
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Fired Earth
Redesigned the full customer experience operating model.
Hypernova Transform
Work with the person who built it.
If you're carrying real commercial weight on a website leadership hasn't looked at closely in a while, I'd like to hear about it.
